http://www.wired.com/epicenter/2011/01/qa-jimmy-wales/
Jimmy Wales, founder of Wikipedia, says "In terms of countering the criticism, I think that today most people understand that Wikipedia is pretty good but not perfect, and that it is getting better all the time. It’s really important that our community remain steadfastly committed to taking quality really seriously."
Wikipedia may be the leader in learning how to make ICA efficient and effective. There are still problems, Wales agrees, but they are tweaking as they go.
Wikipedia is not anarchy. They have "Principles of Wikipedia etiquitte" which are enforced. ICA to work has to have boundaries such as this. But what should those boundaries be? How should they be enforced? Who should enforce them? Wikipedia is helping to answer those questions.
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